BedrockConnect Troubleshooting
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Here are some tips to help you enjoy a smooth experience with BedrockConnect on your gaming console.
Everything on the Same Network: Make sure your console and your mobile device are connected to the same Wi-Fi network.
Direct Connection to the Router: Avoid using Wi-Fi extenders. Connect both your smartphone and your console directly to the same router.
Donât Close the App: Keep the BedrockConnect app open and your mobile device active until you have successfully joined the server.
Power Cycle Your Devices: If you encounter issues, try restarting both your console and your mobile device. Sometimes, restarting your router can also help.
Enable 'Local Networks': Make sure the 'Local Networks' setting is enabled in the BedrockConnect app settings.
Review Your Router: Check your router settings. Sometimes firewall settings can block essential connections.
Not all connectivity problems are within your control. Issues like an unstable Wi-Fi connection or complex router configurations may be beyond your ability to fix. In such cases, seeking professional assistance or additional support might be necessary.
This guide is intended to help you troubleshoot common connection issues when using BedrockConnect on Xbox & PlayStation.
Network Consistency: Ensure that your mobile device and your console are connected to the same router. This direct connection to the same router is essential for the smooth functioning of BedrockConnect.
Direct Router Connection: Your console and smartphone should be directly connected to the same router. This avoids interference from different routers or Wi-Fi extenders.
Keep the App Active: Do not close the BedrockConnect app or put your phone into standby mode until you have successfully joined the server.
Restart Devices: If you encounter connection issues, try restarting both your console and your smartphone. Sometimes, rebooting your Wi-Fi router can also help.
Disable VPNs: Turn off VPNs and similar network apps to avoid conflicts with BedrockConnect.
For iOS Users: Go to the app settings and ensure that the âLocal Networksâ option is enabled to ensure a stable connection.
BedrockConnect App: Make sure you're using the latest version by checking for updates in your app store.
Wi-Fi Boosters: Some models might block necessary ports or cause other connectivity problems.
Unstable Internet Connection: A weak or unstable connection to your router can also cause issues.
Firewall Settings: Check the firewall settings of your router or Wi-Fi booster. Overly restrictive settings can block the connection, especially if they limit traffic on certain ports.
Different GHz Bands: Problems may arise if the smartphone, router, or console operate on different GHz bands (5GHz or 2.4GHz). This can interfere with the communication between the devices
Remember: Adhering to these guidelines is crucial for a successful connection with BedrockConnect. Persistent issues may be due to factors beyond the app's control.
