BedrockConnect App Documentation
Download the AppDiscord ServerGKM Interactive
  • â–ļī¸Introduction
  • 🚀Quickstart
    • 🧐How do I join a server?
      • 🎮Xbox & Playstation
      • 🎮Switch [only IOS]
    • 🌟Premium Features
      • ✨All Premium Features
      • đŸ”ĨThe custom Resource Pack method
        • 🎮Which Console?
          • 🎮Xbox
          • 🎮Playstation
          • 🎮Switch (only IOS)
        • đŸ“ŖOn which server can I have a resource pack?
        • 👤About Resource Packs for BedrockConnect
          • đŸ—‚ī¸Understanding Subpacks in BedrockConnect
        • đŸ•šī¸On Realm or Singleplayer
          • đŸ—ēī¸Single Player
            • 🎮Singleplayer for Playstation
            • 🎮Singleplayer for Xbox & Switch
          • đŸ–ŧī¸Realm
      • 📞Custom Serverpacks
        • đŸĨŠThe problem with encrypted server packs. The solution.
    • ⚡BedrockConnect Tags
    • 📄Additional Features of the App
  • â›‘ī¸General help
    • 📱BedrockConnect – A Technical Explanation
    • đŸĨ‹BedrockConnect Troubleshooting
    • 💌UI Add-On Troubleshooting Guide
    • đŸĢĨSolution for the CubeCraft Serverpack Download Issue
    • đŸ–Ĩī¸The server is not displayed in Friends! [Xbox & PlayStation]
    • đŸ’ģI cannot join the server via Featured Server [SWITCH Console only]
    • đŸ—‘ī¸How to clear a server pack cache
    • đŸ—‘ī¸How can I change my resource pack?
    • đŸ˜ŋWhy can't I use BedrockConnect with the Switch on Android?
    • 🍏[IOS] Local Network
    • đŸĒ›The problem with Shaders
    • 👤I can't load ads and that I'm using VPN
    • đŸ˜ĨI have evidence of someone hacking against me. Where can I report this?
    • 😞My App Purchases Have Disappeared!
    • 🔌How to Cancel an App Subscription on Google Play Store and Apple App Store
    • â›‘ī¸Unknown error! Please help!
    • How to change DNS
  • 🤖Serverpacks
    • đŸ“ĻWhat are serverpacks?
    • 📃Is a Serverpack Necessary and Why?
    • 📑Can I Extract and Use the Serverpack Myself?
    • 🔐What is encrypted and unencrypted serverpack?
    • 🚒"You are unable to join the world because you have the following..." Issue
  • đŸĸFor server owners (Business)
    • âš’ī¸How can I add my server to the support list?
      • 📨Open letter to the server owners
    • 💎How can I be added to the partner list?
  • đŸ”ļExtras
    • đŸŗFinding Servers Compatible with Bedrock Edition
    • đŸ˜ŦCan I play with a friend on the same server while using the same console in split-screen mode?
    • 😅What are Compatible Resource Packs for Bedrock?
      • 🎩Where can I get them?
    • đŸ’ģBedrockConnect App Compatibility
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  1. General help

I can't load ads and that I'm using VPN

Response to "The app tells me that I can't load ads and that I'm using VPN."

Hello! It looks like the BedrockConnect app thinks you might be using a VPN (Virtual Private Network). VPNs are great for protecting your online data, but sometimes they can cause issues with apps that need to display ads.

Here are some steps you can try:

  1. Check for VPN: Look in your phone's settings to see if you have a VPN active. You'll usually find this option in the internet or network settings.

  2. Turn Off the VPN: If you have a VPN running, try turning it off. This can typically be done directly in the VPN settings or in the app that controls your VPN.

  3. Restart the App: After turning off the VPN, restart the BedrockConnect app. This will help you check if the issue is resolved.

  4. Restart Router: Perform a complete restart of your Wi-Fi router or extender.

  5. Need Support?: If you're not sure how to turn off the VPN, check your phone's manual or contact your VPN provider.

Remember, VPNs are great for internet security, but sometimes they need to be temporarily disabled for certain apps to work correctly.

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Last updated 4 months ago

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