BedrockConnect App Documentation
Download the AppDiscord ServerGKM Interactive
  • â–ļī¸Introduction
  • 🚀Quickstart
    • 🧐How do I join a server?
      • 🎮Xbox & Playstation
      • 🎮Switch [only IOS]
    • 🌟Premium Features
      • ✨All Premium Features
      • đŸ”ĨThe custom Resource Pack method
        • 🎮Which Console?
          • 🎮Xbox
          • 🎮Playstation
          • 🎮Switch (only IOS)
        • đŸ“ŖOn which server can I have a resource pack?
        • 👤About Resource Packs for BedrockConnect
          • đŸ—‚ī¸Understanding Subpacks in BedrockConnect
        • đŸ•šī¸On Realm or Singleplayer
          • đŸ—ēī¸Single Player
            • 🎮Singleplayer for Playstation
            • 🎮Singleplayer for Xbox & Switch
          • đŸ–ŧī¸Realm
      • 📞Custom Serverpacks
        • đŸĨŠThe problem with encrypted server packs. The solution.
    • ⚡BedrockConnect Tags
    • 📄Additional Features of the App
  • â›‘ī¸General help
    • 📱BedrockConnect – A Technical Explanation
    • đŸĨ‹BedrockConnect Troubleshooting
    • 💌UI Add-On Troubleshooting Guide
    • đŸĢĨSolution for the CubeCraft Serverpack Download Issue
    • đŸ–Ĩī¸The server is not displayed in Friends! [Xbox & PlayStation]
    • đŸ’ģI cannot join the server via Featured Server [SWITCH Console only]
    • đŸ—‘ī¸How to clear a server pack cache
    • đŸ—‘ī¸How can I change my resource pack?
    • đŸ˜ŋWhy can't I use BedrockConnect with the Switch on Android?
    • 🍏[IOS] Local Network
    • đŸĒ›The problem with Shaders
    • 👤I can't load ads and that I'm using VPN
    • đŸ˜ĨI have evidence of someone hacking against me. Where can I report this?
    • 😞My App Purchases Have Disappeared!
    • 🔌How to Cancel an App Subscription on Google Play Store and Apple App Store
    • â›‘ī¸Unknown error! Please help!
    • How to change DNS
  • 🤖Serverpacks
    • đŸ“ĻWhat are serverpacks?
    • 📃Is a Serverpack Necessary and Why?
    • 📑Can I Extract and Use the Serverpack Myself?
    • 🔐What is encrypted and unencrypted serverpack?
    • 🚒"You are unable to join the world because you have the following..." Issue
  • đŸĸFor server owners (Business)
    • âš’ī¸How can I add my server to the support list?
      • 📨Open letter to the server owners
    • 💎How can I be added to the partner list?
  • đŸ”ļExtras
    • đŸŗFinding Servers Compatible with Bedrock Edition
    • đŸ˜ŦCan I play with a friend on the same server while using the same console in split-screen mode?
    • 😅What are Compatible Resource Packs for Bedrock?
      • 🎩Where can I get them?
    • đŸ’ģBedrockConnect App Compatibility
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  • IOS:
  • Android / Google Playstore

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  1. General help

My App Purchases Have Disappeared!

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Last updated 9 months ago

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To restore your lost purchase, please follow these steps:

  1. Restore Purchases: Go to the app settings and select "Restore Purchases." Your purchase should be restored immediately after.

If the restoration is unsuccessful, please check the following:

  • Internet Connection: Ensure that you are connected to a stable and functioning internet.

  • Check Subscription Status: Check with your app store provider to see if your subscription is still active or if the payment was successful.

  • Correct Account Use: Make sure that the app is installed with the correct App Store or Google Play Store account. If not, uninstall the app, log in with the account used for the subscription, and reinstall the app.

By following these steps, you should be able to successfully restore your lost purchase.

IOS:

Android / Google Playstore

Since mid-2023, BedrockConnect has transitioned from lifetime purchases to subscription-based models only!

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